Reservations

Table reservations that don’t lose guests

Guests book on your website, via a link or in Telegram. Confirmation, reminders and cancellations go out by email, and the host sees the floor and the timeline on one screen. No POS needed.

The guest journey

From the first tap to the table, the guest does not call anyone or install anything.

  1. Books where it suits them

    Your venue’s booking page, the widget on your website or Telegram: date, time, party size.

  2. Confirms the booking

    The guest confirms their email address, or your staff confirms the booking if you want to control each one.

  3. Gets a “Table confirmed” email

    The email has the time, the address and a calendar event, so the visit does not get lost.

  4. Gets a reminder

    Before the visit the guest sees a reminder and a “Can’t make it” button. The table is freed without a phone call.

  5. Cancels the booking

    If plans change, the booking is cancelled and the guest gets an email about it. Staff can move a booking to another table.

For the staff

Everything the host needs on shift: the floor, the time and the guests.

Daily console, timeline and floor plan

Tables by time, a list and a week view on one screen: you see what is free and who is expected.

Telegram alerts

Staff learn about a new booking and changes to it in Telegram, without opening the dashboard.

Multi-table banquets

Pro

A large party is one booking across several tables, not a pile of separate entries.

Deposits

Pro

The host records how much the guest paid and how. No money passes through OrderOps.

Guest profile and no-show flag

Pro

A guest’s visit history in one place, and a no-show can be flagged so you remember it next time.

Basic report

A basic reservations report comes with every plan.

Funnel and booking sources

Pro

See at which step guests abandon a booking and where bookings come from.

Basic and Pro

Reservations come with every plan. Add Pro for the locations that need more.

Reservations: basic

Included in every plan

  • Daily console
  • Booking page
  • Website widget
  • Guest emails
  • Telegram
  • Basic report

Reservations Pro

690 ₴/location · from location 3: −30%

Add-on

  • Guest profile and no-show flag
  • Deposits
  • Multi-table banquets
  • Advanced reports
  • Funnel and booking sources
  • Booking export

SMS to the guest — soon

SMS reminders to guests — coming soon.

Where guests book

Every channel feeds one booking calendar.

Website

The widget embeds on your site, and the guest books without leaving it.

Link

Your venue has its own booking page: put the link in social networks and messengers.

QR code

Print the code for tables, receipts and posters. It opens the same booking page.

Telegram

Guests book in Telegram without a separate app.

Questions about reservations

Do we need a POS?

No. Reservations work where there is no till and where there is one. You do not have to connect Syrve for bookings.

How does a guest confirm a booking?

In two ways: the guest confirms their email address, or your staff confirms the booking. Then a “Table confirmed” email arrives with a calendar event.

What if a guest does not show up?

Before the visit the guest gets a reminder with a “Can’t make it” button, so some tables are freed in advance. If a guest still does not appear, on Pro the no-show is flagged on the guest profile.

Can we embed reservations on our own website?

Yes. There is a widget: you add it to your site and the guest books without leaving the page. Your venue also has a separate booking page with a link and a QR code.

What about guest data and privacy?

Guests’ personal data is stored encrypted, and access is limited to your venue’s staff in the dashboard. Details are in the privacy policy.

Privacy policy

How much do reservations cost?

Basic reservations are part of every plan at no extra charge. Pro costs 690 ₴ per location per month, with 30% off from 3 locations. Prices exclude VAT, and all plans are on the pricing page.

Keep your reservations in one place

Create an account. Questions about the floor plan or bookings? Write to us.